Sophisticated hacking techniques and expanding organized cyber-criminal groups are continuing to target financial institutions by, compromising security controls, engaging in account takeovers and creating fraudulent electronic funds transfers.
To help ensure the security of your online transactions, we want you to know that, we will never email, call or otherwise ask you for your username, password or electronic banking credentials.
You can help protect yourself by implementing other risk control processes by choosing a username and password that are a mix of small case letters, upper case letters and numbers or characters and;
In addition we suggest commercial account owners perform their own risk assessment and controls evaluations. For example create a list of risks that your business may be exposed to including:
An evaluation of controls may include:
Some Federal regulation protection for consumers of electronic funds Transfers exists. For example limits on consumer liability for unauthorized electronic fund transfers is available. There are specific steps that you need to take to resolve an error with your account. However, in order to take advantage of these protections you must contact us immediately if you suspect your access information has been stolen or compromised or you observe any account errors or unauthorized account transactions. Please refer to the Electronic Funds Transfer disclosure that you received at the time you opened your account.